Sampler for 20 minutes.
This tool helps you to move from a symptom to the problem(s) to a solution More than that, it offers solutions at various levels. You may take up the solution that is appropriate to your level and position.
This is an adaptation of the popular 'Why-Why' tool and provides a step-by-step technique to move from what you see now ( symptom) to several HDWs (How Do We). Can also be used as an excellent trigger for brainstorming sessions.